Terms and Conditions

1. Introduction

Welcome to the website of SnowyTop Safaris Ltd (“SnowyTop Safaris”, “we”, “our”, or “us”).

By accessing or using our website, you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use this website.

2. Services Provided

SnowyTop Safaris offers:

Safari and tour bookings
Community-based tourism experiences
Volunteer and cultural programs
Travel consultation and itinerary planning

All services are subject to availability and confirmation.

3. Booking and Payments

Bookings are confirmed only after receipt of the required deposit or full payment.

Prices may change due to factors beyond our control (park fees, fuel costs, government taxes).

Cancellation and refund policies will be provided at the time of booking.

Clients are responsible for obtaining valid passports, visas, vaccinations and travel insurance.

4. User Responsibilities

By using this website, you agree:

To provide accurate information when making inquiries or bookings
Not to use the website for unlawful purposes
Not to copy, reproduce, or misuse website content without written permission

5. Intellectual Property

All content on this website including:

Text
Images
Videos
Logos
Branding

is the property of SnowyTop Safaris Ltd and should not be used without written consent.

6. Limitation of Liability

SnowyTop Safaris is not liable for:

Delays caused by weather, road conditions, or third parties
Loss, injury, or damage during travel where beyond our reasonable control
Force majeure events including natural disasters, political unrest, or pandemics

Clients participate in tours at their own risk and are strongly advised to have travel insurance.

7. Third-Party Services

We may partner with:

Lodges and hotels
Transport providers
Local community organizations

We are not responsible for the actions or policies of third-party service providers.

8. Website Accuracy

We strive to keep information accurate and updated, but:

Content may change without notice
We do not guarantee the website is error-free or uninterrupted

9. Governing Law

These Terms are governed by the laws of the Republic of Kenya.

10. Contact Information

SnowyTop Safaris Ltd

Nanyuki, Kenya

Email: sales@snowytopsafaris.com

Phone: +254 723 619 669

Talk to a Safari Specialist Today

and design your travel plans.

Call +254 723 619669

Enquire Now

Lawrence
Margaret
Mugambi

Our Safari Experts

What Travellers Say

Real feedback from guests who have traveled with SnowyTop Safaris LTD across East Africa.

Our safari was well planned from start to finish. The guides were knowledgeable and the pace felt comfortable throughout the trip. We always knew what was happening next, which made the experience stress-free and enjoyable.

James Carter

SnowyTop Safaris handled our Uganda and Rwanda trip very smoothly. Gorilla trekking was organized clearly, and the team communicated well before and during the journey. Everything felt reliable and thoughtfully planned.

Mark Reynolds

We appreciated the candid advice during our planning for our Kenya safari. Nothing felt oversold. The trip met expectations and the local guides were excellent throughout.

Lucas Meyer

Local Team Insight

Our guides and planners work in Kenya and nearby parks year-round. You get route advice that matches road conditions, seasons and lodge standards, not generic online suggestions for your dates.

Clear Trip Planning

We keep planning simple: quick replies, clear inclusions, and realistic drive times. If something won’t fit, we say so early and suggest a better option without pushing upgrades or extras.

Support Throughout Travel

From airport pickup to your last game drive, we stay reachable. You get help with permits, timing and small changes, so the trip keeps moving smoothly even when plans shift.