Privacy Policy

1. Introduction

SnowyTop Safaris Ltd respects your privacy and is committed to protecting your personal data in accordance with the Kenya Data Protection Act (2019) and applicable international data protection standards.

2. Information We Collect

We collect personal information when you:

Make an inquiry or booking
Subscribe to our newsletter
Contact us through the website

We may collect:

Full name
Email address
Phone number
Nationality
Travel details
Passport details (for bookings)
Emergency contacts

Automatically Collected Data

When you visit our website, we may collect:

IP address
Browser type
Pages visited
Time spent on the site

This helps us improve user experience.

3. How We Use Your Information

We use your data to:

Process bookings and inquiries
Customize travel experiences
Communicate travel information and updates
Improve our services and website
Send promotional information (only if you opt in)

4. Sharing of Information

We may share your information with:

Hotels and lodges
Transport providers
Park authorities
Community hosts
Government agencies where required

We do not sell or rent your personal data.

5. Data Security

We take reasonable measures to protect your information from:

Unauthorized access
Loss or misuse
Disclosure

However, no internet transmission is 100% secure.

6. Data Retention

We retain personal information only as long as necessary for:

Travel services
Legal and tax obligations
Customer support and follow-up

7. Your Rights

You have the right to:

Access your personal data
Request corrections
Request deletion (where legally permitted)
Withdraw consent for marketing communications

Requests can be made via email.

8. Cookies Policy

Our website may use cookies to:

Improve functionality
Analyze traffic
Remember user preferences

You can disable cookies in your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Talk to a Safari Specialist Today

and design your travel plans.

Call +254 723 619669

Enquire Now

Lawrence
Margaret
Mugambi

Our Safari Experts

What Travellers Say

Real feedback from guests who have traveled with SnowyTop Safaris LTD across East Africa.

Our safari was well planned from start to finish. The guides were knowledgeable and the pace felt comfortable throughout the trip. We always knew what was happening next, which made the experience stress-free and enjoyable.

James Carter

SnowyTop Safaris handled our Uganda and Rwanda trip very smoothly. Gorilla trekking was organized clearly, and the team communicated well before and during the journey. Everything felt reliable and thoughtfully planned.

Mark Reynolds

We appreciated the candid advice during our planning for our Kenya safari. Nothing felt oversold. The trip met expectations and the local guides were excellent throughout.

Lucas Meyer

Local Team Insight

Our guides and planners work in Kenya and nearby parks year-round. You get route advice that matches road conditions, seasons and lodge standards, not generic online suggestions for your dates.

Clear Trip Planning

We keep planning simple: quick replies, clear inclusions, and realistic drive times. If something won’t fit, we say so early and suggest a better option without pushing upgrades or extras.

Support Throughout Travel

From airport pickup to your last game drive, we stay reachable. You get help with permits, timing and small changes, so the trip keeps moving smoothly even when plans shift.